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We’re here to help. If you have any questions about our background check services or need assistance getting started, don’t hesitate to reach out. At CSI – Complete Security Investigations, our team is committed to providing accurate, timely, and confidential support tailored to your needs. The Best Way To Contact CSI is to use the form below or give us a call—we look forward to working with you.

The Best Way To Contact CSI
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CSI Frequently Asked Questions

If you do not see your question feel free to contact us for quick answers to all of your questions, we are here to serve you.

Who should utilize this service?

Every business or organization can benefit. Our clients represent a wide variety of industries and range in size from small proprietorships to multi-million dollar corporations to Churches and other non profit organizations. Hiring someone into your organization is a big responsibility and puts you at risk by exposing you and all of your customers to someone who may not have been honest when you hired them.

Results are reviewed internally before they are reported to the customer. Any discrepancy in results is sent back for further information before it can be reported.

Once you sign up, and have agreed to the CSI service agreement you are able to run searches with us. Any search conducted must have a signed release from the person being checked. Searches can be ordered via fax, XML or on our secure website.

In most cases results will be returned in 1 to 3 business days. In some cases a county may have delayed results and can take a little longer.

Our results are gathered directly from the source, at the time of request. CSI obtains the most up to date information available, bar none.

No. Never. There are no monthly fees, no annual fees, no set up charges, or anything of the sort. You are only charged for the searches you conduct. At the end of every month, you will receive an itemized invoice from us detailing the names that you searched, the searches performed on those names, and the charges associated with the searches.

CSI is constantly adding new services, if there is a way that we can help you, we certainly will. If it is a service that we can not complete for you, we will do our best to direct you to someone that can.

The screening industry is governed by the Fair Credit Reporting Act or FCRA. – Check it our here – Fair Credit Reporting Act

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Take the Next Step with Confidence

Whether you’re hiring new employees, conducting a personal background check, or seeking the truth in a sensitive matter, CSI Complete Security Investigations is here to deliver accurate, discreet, and timely results. Our team of licensed professionals uses advanced tools and proven methods to uncover the facts you need. Don’t leave important decisions to chance—contact us today and let CSI provide the clarity and peace of mind you deserve.

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